Licensing
Problem Unable to click "Refresh Device" in license manager to update a license due to a proxy server blocking communication to the exterro (Acce...
Thu, Nov 16, 2023 at 12:19 PM
Explanation Starting with CodeMeter version 6.90 CodeMeter reads out all existing Active Directory groups and users when CodeMeter is started. This cache i...
Tue, Aug 1, 2023 at 9:59 AM
Introduction:
The following steps will allow you to remove a Virtual CodeMeter (VCM) from your PC. This would be necessary if you have received a new VC...
Tue, May 30, 2023 at 11:28 AM
Introduction: The following will allow you to update the licenses on a CodeMeter dongle ("Refresh Device"). Prerequisites: Install the lates...
Wed, Nov 22, 2023 at 11:06 AM
Problem
Attempting to launch AccessData software results in an error message that the license can not be found. The only option is to close it. You normal...
Tue, May 30, 2023 at 11:18 AM
Problem When attempting to launch FTK, the error message below appears "No more user licenses are available." Resolution 1) Open Lic...
Tue, May 30, 2023 at 11:17 AM
Question Will my product work with an expired license? Answer FTK/AD Lab/AD Enterprise/PRTK - Perpetual The product will continue to function after t...
Tue, May 30, 2023 at 11:14 AM
Problem An error occurs "LicenseManager failed to perform codemeter ACT activation." While performing an "offline activation" per th...
Tue, May 30, 2023 at 11:10 AM
Problem: 1) "Accessdata License Manager" will not install. Instead an error is thrown (see error below). 2) "Accessdata Network License Ser...
Tue, May 30, 2023 at 11:08 AM
Problem When trying to log into FTK Central, you receive a message that your license has expired. Resolution 1) Open License Manager and verify ...
Tue, May 30, 2023 at 11:06 AM