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Problem You’re not able to start or stop service   Resolution Open Services snap-in by running services.msc command Identify the dependency services...

Problem When attempting to initialize/create a database using DBConfig, you receive an error indicating that SQL Logins must have password policy enforced ...

Problem The Black Ice Printer Driver (one of the prerequisites for the Evidence Processing Engine) fails to install with the following error: "Erro...

Problem During the installation of various components the Windows Installer Coordinator will appear to hang, saying "Please wait while the application...

Problem Error 1313 when installing the Processing Engine   Resolution Cancel the Processing Engine installer Open Registry Editor (regedit) ...

Problem After reinstalling FTK and/or Postgres it asks for a password but it never accepts either the password I created or the default password set by the...

Problem: While installing or running FTK Imager, you may see the following message -  “The program can’t start because MSVCP100.dll is missing from your c...

Problem When installing the Processing Manager, you get error 1406 saying it couldn't create the value "DumpFolder" in the key "HKEY_LO...

Question In trying to install a distributed processing engine, I'm receiving the error:  An error occurred when applying transforms. Check whether ...

Problem You run into one of the following issues when trying to lay down a new database with FTK/Lab 7.1: When trying to lay down a new database in Postg...