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Overview The FTK Central Configuration Tool provides a graphical interface to view and change some common settings, rather than having to manually edit ADG...

Improving the performance of re-indexing jobs Re-indexing jobs are hardware intensive and should users seek to review cases while this job type is running,...

Question How does one setup Public Site Server and configure an Agent collection through the Public Site Server?   Overview  Public Site Servers are use...

Question How can you automatically add domain users to Lab with the desired roles/permissions by utilizing LDAP groups.   Answer In Active Directory Ad...

Question How do I configure FTK Central to use Active Directory authentication?   Answer  Log in to FTK Central and click the wrench in the upper-ri...

Question How do I configure FTK Central to collect from Slack?   Prerequisites A Slack(API) account for your organization Administrator account creden...

Question How do I configure FTK Central to collect from Microsoft Office 365 Exchange Online?   Prerequisites Install Outlook 2016 (not 365) 32-bit Pro...

Overview NOTE: Exterro Support does not troubleshoot issues with  Internet Information Services (IIS) Manager. Exterro has provided the below steps for tho...

Question How do I configure FTKC to use a Distributed Processing Manger that's not installed on the same machine?   Answer On the FTK Cent...

Configuration Key FTK Central 7.5.2 (March Release) has been updated to support configurable Index Merging with the use of configuration keys and registry ...