White Papers

SQL 'sa' account requirement for new install
Why does the SQL 'sa' account need to be enabled during install? One of the checks in our database initialization scripts is for the existence o...
Sun, Sep 26, 2021 at 9:42 AM
What languages are supported by Language Identification?
Question What languages are supported by enabling the Language Identification processing option?   Answer Basic: Arabic Chinese English Fr...
Sun, Sep 26, 2021 at 9:57 AM
SQL Server Accounts Used by AccessData® Solutions
Question: What are the accounts in SQL created/used by AccessData products during and after install? Answer: AccessData applications create the follow...
Sun, Sep 26, 2021 at 10:02 AM
Disaster Recovery
Disaster Recovery NOTE: The intent of this document is to assist in the design and implementation of a disaster recovery plan for an AccessData eDiscovery...
Sun, Sep 26, 2021 at 10:03 AM
Which Image / Archive Formats Do AccessData Products Support?
Question Which image formats do AccessData products support?   Answer Format Extension Disk Image Optical Media Image Logical File Archiv...
Sun, Sep 26, 2021 at 10:04 AM
AD1 Support for AD 6.0 Products and FTK Imager
Problem When attempting to open an AD1 image, the error message "Image detection failed" appears.   Resolution Use FTK Imager 3.4.0 (or gr...
Sun, Sep 26, 2021 at 10:08 AM
Contacting Support and using the Escalation Path
Description: This document is to present the path to support and how to invoke an escalation path so users can let Support Management know when they feel th...
Sun, Sep 26, 2021 at 10:08 AM
Database Maintenance and Sample Plans
DATABASE MAINTENANCE Databases require ongoing maintenance to prevent poor application performance, system downtime, and data loss. There is no one-size-f...
Sun, Sep 26, 2021 at 10:09 AM
What file systems do AccessData products support?
Question What file systems does AccessData's Processing Engine (EP) support?   Answer Currently, the below file systems are supported: FAT ...
Sun, Sep 26, 2021 at 10:09 AM
AD1 & Image Encryption
See attached whitepaper (ca 2010).
Sun, Sep 26, 2021 at 10:10 AM