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Problem When loading Summation or eDiscovery, you receive a 503 browser error and the following error message is found in Event Viewer: Application pool...

Problem When navigating to the Summation/eDiscovery web interface, you get the error: "There was no endpoint listening at net.tcp://:9132/LicenseSe...

AccessData Service Impact Description: The purpose of this document is to empower customers with the ability perform initial troubleshoot. Having internal...

Here is the list of requirements for adding a Summation/eDiscovery Web Server in a DMZ (i.e., putting the web server in a different subnet than the other Su...

Question How can I change the Summation/eDiscovery website timeout?   Answer On the server hosting AccessData MAP, navigate to ":\Program Fil...

 Issue / Symptoms    AccessData services and Application Pools can't start, because the service account that AccessData's products were installe...

Question How do I create a self-signed certificate in IIS?   Answer Open IIS Manager and highlight your server on the left. In Features pane in ...

Question: Why does the error message "Session UserId is not set", show up in the System logs, coupled by one of the following errors in the Syst...

Forms Authentication This method allows for users to be created and maintained within the application Consistent login page regardless of location. ...

Problem When trying to access any of the message queues via a browser (e.g. "http:\\localhost\AsyncProcessingServices/Import.svc") you may see t...