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Problem No longer able to redact from Summation Pro due to Microsoft's End of Life for Adobe Flash.   Resolution You will need a Summation Pro ...

Problem When attempting to "Browse" to a folder path in Ediscovery/Summation Pro, you are not able to see any input box to fill in a server name...

Problem When clicking "SAVE" for a production set, the production set dialog will not close, and the production set does not get saved. Also, ...

Question What are the available fields for a Load File Export?   Answer AttachList AttachmentRange AttachmentsCount AttachmentType AttachNam...

Question Is it normal for the cell values in a Browser Briefcase's grid to not be editable?   Answer Yes. The cell values exported to a browser...

Question How does one use the "Iblaze Page ID" image branding option? Answer The "Iblaze Page ID" branding option will cause the D...

Problem When creating a production or export set, you set the "Volume Partition Sorting" option to sort by SentDate, but when you review the exp...

Problem Production Set Exports stay queued for hours, without error or other Active Work Orders causing the queuing, and then eventually go through with n...

Question How do I properly configure Summation/eDiscovery to use Lotus Notes Client for NSF Reduction?   Answer Log into the machine running your ...

Question Why did FTK generate an "Overflow.1" folder during file export?   What is the significance of the "Overflow.1" folder in an ...