FTK Plus and Portable Case

Error message "Nullable object must have a value" creating new cases
Problem Error message in FTK Plus when trying to create a new case. The error message can be also found in the FTK Plus log file. ERROR LOGGER [(null)]...
Thu, Oct 5, 2023 at 8:57 AM
Failed to upload to AWS when using Original File Name with Original Path
Problem When running an export from QBlaze with the naming option of Original File Name with Original Path, you get an error that "Uploading data to A...
Fri, Aug 11, 2023 at 6:51 AM
FTK 7.5.2+ - Portable Cases: Remove Related Files from Export
Configuration Key During portable case creation there will be a variance in file counts. The selected files vs. the exported items will differ, with the la...
Thu, Jul 7, 2022 at 1:45 AM
FTK Plus - File size is too large to display based on the current setting of 50MB
Problem In FTK Plus Files larger than 50MB do not display by default. A warning message saying "File size is too large to display based on the current...
Tue, May 9, 2023 at 1:25 PM
FTK Plus 7.6+ - Limiting the Number of Concurrent Multi-Case Search Jobs
Configuration Key MaxSearchBatchSize – This key allows users to set a limit on the amount of concurrent multi-case search jobs.  How to configure ...
Wed, Jun 29, 2022 at 3:43 PM
FTK Plus Log Location
Question Where can I find the logs for FTK Plus?   Answer C:\Users\<service account>\AppData\Roaming\Accessdata\Logs\FTKPlusLog.txt  
Fri, May 12, 2023 at 11:26 AM
How to create custom Report Templates in FTK Plus?
A method to customize the reports when it comes to repetitive usage. Steps to implement and use this feature with FTK Plus Step 1: Load the "R...
Tue, May 9, 2023 at 1:26 PM
Portable Case FTK 7.5.1 - How to turn off "include children"
Problem When I am creating a portable case, the portable case ends up with a lot more files than I selected. I only want the files I selected to show up in...
Tue, Dec 21, 2021 at 1:51 PM
QView / QBlaze Viewer is not showing any documents
Problem When trying to view documents in QView or QBlaze the Viewer is not showing anything other than a white screen and you see the following error in t...
Sun, Sep 26, 2021 at 9:42 AM