Error message in FTK Plus when trying to create a new case. The error message can be also found in the FTK Plus log file.

ERROR LOGGER [(null)] - System.InvalidOperationException: Nullable object must have a value.


  • FTK Plus 7.6 SP3 and below



Adding Case Defaults via FTK Central resolves the issue:

  • Open FTK Central
  • Go to Settings 
  • Click on System Management >Configuration 
  • Click on Case Defaults and fill out all required fields
  • Save the changes