Problem

Trying to restore a case from backup fails with error:


 (0x80004005): 23505: duplicate key value violates unique constraint "pk_fac_objectviewed" 

 

Resolution

During the restore process, you must map users 1:1. 


You'll need to pick a unique user in the current database to map the users within the case back up to. 


You cannot map multiple users to a single user in the current database or it will fail with this error. 

 

Cause

Unable to map several users to a single user. This had been allowed in previous versions, but had negative consequences, so we changed the requirement. 


Applies to:

Updated as of Forensic Tools 7.6 SP3