All subfolders under the General >> Evidence Explorer tab show "1" for every subfolder regardless of the number of objects that folder contains? 



  1. Edit the ADG.weblabselfhost.exe.config located at C:\Program Files\AccessData\Forensic Tools\<version>\bin
  2. Locate this key:. <add key="CalculateEvidenceExplorerCounts" value="false" />
  3. Change false to true, save config, and restart the self host service 



This is set to false by default because there are negative performance impacts on the end user experience when this value is set to TRUE.