Custom Case Properties created in eDiscovery 7.1 or earlier do not show up in the Case Creation screen after upgrading the FTK Central 7.6. If any of those properties are Required, then the "Save & Next" button on the Case Creation screen will not respond and you will not be able to create cases.
- Open Microsoft SQL Management Studio and connect to your database instance.
- Execute the following query:
UPDATE [ADG].[ADG7x1].[LegalMatterCustomProperties] SET DefaultValue='' WHERE DefaultValue IS NULL
FTK Central does not handle Custom Case Properties if any of their default values are null.