Background

HAR (HTTP Archive) files can be helpful in analyzing the requests and responses, with their associated contents and times, made while interacting with FTK Central.

 

Procedure

  1. Log in to FTK Central
  2. Hit F12 to open your browser's Debug panel
  3. Open the Network tab in the Debug panel
  4. Perform an action in FTK Central that you would like analyzed (the network activity should be recorded automatically)
  5. Use the Export HAR button to save the recording activity to a file, which can then be provided to Support for analysis

 

Note

The Debug panel and buttons may look slightly different across different web browsers, but their functionality should be the same.