Problem
In Enterprise 7.6.0, the Mac Agent Collection dialog exhibits the following issues:
- After check marking one or more files/folders, clicking the "Add Checked Files/Folders" button does appear to make any changes.
- The number of files/folders selected is not shown next to the the "Add Checked Files/Folders" button.
- The "Review" button doesn't advance to the next page.
- "%AppData%\Accessdata\Logs\FTKPlusLog.txt" contains the error "Critical Unhandled Application Exception : Activation error occured while trying to get instance of type IOixControl".
Resolution
Uninstall Forensic Tools, and reinstall it with "Enterprise" selected as the Product to install.
Cause
FTK Plus, which the Mac Agent Collection dialog is based on, requires OutsideX to be installed. OutsideX may not get installed by the Forensic Tools installer if "FTK Central" is selected as the Product to install.