Problem

In Enterprise 7.6.0, the Mac Agent Collection dialog displays a "Disk Image path setting is not found" error after clicking "Acquire Files/Folders".



 

Resolution

Option 1:

  1. Click the Settings button in the Mac collection dialog
  2. Without clicking anything else, click OK
  3. Try collecting again.


Option 2:

  1. On the Enterprise Server using a text editor, create a file named "AgentConfigurationPath.xml" in your %USERPROFILE% folder, with the below contents:
    <?xml version="1.0" encoding="utf-8"?>
<AgentUserConnection xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
  <Domain>localhost</Domain>
  <Username>admin</Username>
  <Password />
  <ThisMachine>true</ThisMachine>
  <RemoteMachine>false</RemoteMachine>
  <AddImageToCase>true</AddImageToCase>
  <DumpAsDMGFiles>false</DumpAsDMGFiles>
  <IsNetworkShare>false</IsNetworkShare>
</AgentUserConnection>
  2.  Try collecting again.


Cause

MacOS collections store and read settings from "%USERPROFILE%\AgentConfigurationPath.xml", but there are some instances where that files isn't automatically created.