Scenario 1: The records in the Asset Integration failed with the below error message.
ERROR LINE:XXXX; ERROR MESSAGE: Custodian with GUID:XXXX and companyId:1 not found.
Resolution: There are no employee records with the GUID that is listed in the asset feed file. The employee record needs to be created first then the data source will be created and assigned to that employee record without any issues.
Scenario 2: The records in the Asset Integration failed with the below error message.
ERROR MESSAGE: Invalid entry for "NCDS Type" in the source file
Resolution: The NCDS Type specified in the asset feed file must match one of the NCDS Types specified in the Exterro application. The records will fail if the NCDS type sent in the asset feed file is available in the Exterro application.
Where to check the available NCDS types in the system:
Navigate to Settings from the Homepage>> Field Value Setup>> NCDS Type