Refresh token expired in DSD:

Need to Generate the token and update it in the Authentication Tab:

Kindly follow the below steps to generate an M365 refresh token:

Step 1: Download the Powershell script that is attached to this document and right-click on the Powershell script and choose Run with Powershell.

Step 2: In the Powershell command prompt type and hit on Enter to run the powershell script. Once you hit on enter a Microsoft login page will be displayed.

Step 3: Enter the M365 Service account credentials that you are using for DSD. Once you enter the credential and click on login a new M365 refresh token will be generated. Kindly have it copied.

Please follow the below steps to update the token in the DSD module.


Step 1In the Exterro application navigate to Connectors/Integrations.


Step 2: Click Application --> Click on Office 365 connector.

Step 3: Click on Authentication --> Click on Edit in the upper right-hand corner --> Paste the newly generated Refresh Token in the Security & Compliance API field and hit the Test Button -> Once the test connection is successful -> Click on Save. The authentication tab will be marked as verified.



Step 4: Click on the Auto-Discovery tab and click Edit and Save so that the Auto-Discovery tab will be verified as well. Post that the discovery/sync can begin the sync job.