While troubleshooting, you may be asked to collect crash dumps and provide them to Support. The following steps will allow up to 10 Crash Dumps to be created.
- Open regedit.
- Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting
- Under the Windows Error Reporting key, create a new key named LocalDumps
- In the LocalDumps key, create the following registry entries:
Type: Expandable String Value
Type: DWORD (32-bit) Value
Data: 10 (decimal)
Data: 2 (decimal)
- Reproduce the crash, and find the resulting DMP files in C:\CrashDumps