Introduction: The following will allow you to reset an FTK password.


Note: To reset an FTK password you must have a previously created, valid Password Reset File.  These can be created via the "Administer Users" dialog and are unique to an individual user name, password, and database.



  1. After attempting to logon with a bad password, click the "Reset password" button.
  2. Browse to and select your previously created, valid Password Reset Token File.
  3. When prompted, create a new password (don't forget to create a new Password Reset File).


Note: a "password reset file" will have an extension of "TKN". E.g. the filename might be "FTK Password Reset.tkn".