Introduction: The Exterro Agent requires network discovery and file sharing to be enabled.  The following will explain how to do this.

 

Procedure:

  1. Open the Control Panel and select "Network and Internet".
  2. Select "Network and Sharing Center". 
  3. Select "Change advanced sharing settings" near the upper-left.
  4. Expand the type of network for which you'd like to change the settings.
  5. Select "Turn on network discovery.
  6. Select "Turn on file and printer sharing".
  7. Click "Save changes" then "OK".