How can I move the Processing State PM folder?



  • For FTK, confirm it is closed and nothing is processing.  For Summation, confirm it is not processing and stop all AccessData services.
  • Open regedit.exe (as Administrator)
  • Navigate to the "HKEY_LOCAL_MACHINE\SOFTWARE\AccessData\Products\Evidence Processing Engine\10.27" key
  • Double-click the PROCESSINGSTATEDIRECTORY value
  • Change the path in the "Value data" to the preferred location
  • Restart all Exterro services or reboot


This will allow you to re-locate your Processing State PM folder post-install.  It is important that this folder is in a location that will not run out of space while processing, or your processing jobs may hang, die, or result in case corruption.