Question:

How do I perform a complete clean uninstall/install of PRTK/DNA?

 

Answer:

Here are steps to accomplish the clean uninstall/install of PRTK/DNA.

1) Uninstall PRTK/DNA via the Windows Control Panel (i.e. "Programs and Features" control panel).

2) Reboot.

3) Delete the following folder:   

XP/Server 2003:
%AllUserProfile%\Application Data\AccessData\PR

Vista/Server 2008 and newer:
%ProgramData%\AccessData\PR

4) Although the following items should have been removed automatically in step 1, ensure the following folder and registry keys have also been deleted:


PRTK:

%ProgramFiles%\AccessData\PRTK

HKEY_LOCAL_MACHINE\SOFTWARE\AccessData\PRTK

HKEY_LOCAL_MACHINE\SOFTWARE\AccessData\AccessData Password Recovery Toolkit

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\AccessData\PRTK  (*Windows x64 bit only)

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\AccessData\AccessData Password Recovery Toolkit (*Windows x64 bit only)

DNA:

%ProgramFiles%\AccessData\DNA

HKEY_LOCAL_MACHINE\SOFTWARE\AccessData\DNA

HKEY_LOCAL_MACHINE\SOFTWARE\AccessData\AccessData Distributed Network Attack

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\AccessData\DNA (*Windows x64 bit only)

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\AccessData\AccessData Distributed Network Attack (*Windows x64 bit only)

 

5) Download and install the current release of PRTK here.