Problem

How do I clear my browser cache and cookies?

 

Resolution

Run script (Most Reliable)

  1. Unzip the attached file
  2. Right click on the file in the zip and run as administrator

Clear your cache in Internet Explorer

  1. Open Internet Explorer
  2. Click on the Cog or Gear 
  3. Choose Internet Options 

Next you will be prompted with the Internet Options Choose Delete

Choose the checkboxes seen in the image below and choose delete:

*NOTE* You MUST keep the "Preserve Favourites website data" unchecked, or it will not clear out all the required data.

 

Cause

Summation Pro caches data and that data can become out-dated or conflict at times.