Introduction
This document outlines the procedure of installing the Enterprise Agent on Windows, and lists all the parameters that can be used during installation.
Prerequisites
- Disable all firewalls
- Enable network discovery and file sharing
Procedure
- Copy the proper Agent installer MSI (typically in the \bin\Agent folder within the Enterprise installation directory) to the local machine
- Copy the public certificate to the local machine
- Open a Command Prompt (as Administrator)
- Formulate and run the installation command, according to the following:
msiexec /i "[full_path_to_agent]" CER="[full_path_to_certificate]" {additional parameters} ALLUSERS=2
| Parameter | Value | Default Value | Required | Description |
| CER= | N/A | Yes | Full path to the public certificate. Path must be enclosed in quotes if it contains spaces. Acceptable certificate formats are P7B, P7C, DER, CER, and CRT. | |
| INSTALLDIR= | C:\Program Files\AccessData\Agent | No | Specifies a desired path to install the agent. Path must be enclosed in quotes if it contains spaces. If not specified, the default value is assumed. | |
| PORT= | 3999 | No | The port that the agent will be listening on. If not specified, the default value is assumed. | |
| STORESIZE= | 268435456 | No | Specifies the agent temporary data storage size. If not specified, the default value is assumed. | |
| SYSTEMSIZE= | 16777216 | No | Specifies the agent configuration files storage size. If not specified, the default value is assumed. | |
| TRANSIENT= | 0 | 1 | 0 | No | A 1 Indicates that the agent will be transient/temporary, and requires use of the LIFETIME parameter. A 0 indicates that the agent will be permanent. If not specified, the default value is assumed. |
| LIFETIME= | 0 | No | Specifies the amount of time that a transient agent will exist before self-destructing. A negative value is used to denote minutes (eg. -30 denotes 30 minutes), and a positive value is used to denote days (eg. 30 denotes 30 days). Requires use of TRANSIENT=1. | |
| FOLDER_STORAGE= | 0 | 1 | 0 | No | A 1 Indicates that the agent will not use protected storage. A 0 indicates that the agent will use protected storage. If not specified, the default value is assumed. |
| SERVICELESS= | 0 | 1 | 0 | No | A 1 Indicates that the agent will not run as a service. A 0 indicates that the agent will run as a service. If not specified, the default value is assumed. |
| MAMA= | or | N/A | No | Hostname or IP address and port of the Site Server that the agent should check-in with. Default Site Server port is 54545. If using v6.x or newer heartbeat port is by default 54555. This should only be used with a product that uses Site Server. Retry Interval: Retry 3 times. Wait 30 Seconds between retries |
| PUBSS= | N/A | No | IP address and port of the Public Site Server that the agent should check-in with. Default Site Server port is 54545. This should only be used with a product that uses Site Server. | |
| PUBSS_DELAY= | N/A | No | The delay cycle, in seconds, between connections to the Public SiteServer. This will reset to the value sent from the SiteServer upon successful connection. | |
| FIREWALL_RULE= | FTK Enterprise Agent | No | The name of the firewall rule created when an agent has been installed. | |
| NOT_CREATE_FIREWALLRULE | 0 | 1 | 0 | No | A 1 indicates that the agent, when installed will not create a firewall rule at all. A 0 indicates it will install the agent with a firewall rule. |
Notes
- The above MSIEXEC command can be used in conjunction with an Agent MSI in SCCM (or similar) to install Agents en masse.