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Problem

By default, DNA uses ports 49170-49172 and port 49180. By default, PRTK uses ports 49190-49192 and port 49180. Sometimes, these may conflict with other software. The following will allow you to modify the ports used in your DNA/PRTK installation.

Procedure

1. Close the DNA/PRTK Supervisor GUI, as well as all connected DNA Workers (if applicable)
2. Ensure all the Supervisor and Worker services are stopped
3. Navigate to the DNA/PRTK data directory (usually "C:\ProgramData\AccessData\PR")
4. Open supervisor.ini in a text editor
5. Add new lines to the file, specifying the port name and desired port (refer to the table below for port names)
   Example: To change the Supervisor receive port to 50000 and the Supervisor GUI port to 50002, you would add the following lines:
   supervisorrecport=50000
   supervisorguiport=50002
6. Save and close the file
7. On every DNA Worker, open worker.ini in a text editor
8. Add the same lines to the file as added in step 5
9. Save and close the file
10. Start the Supervisor and Worker services
11. Open the DNA/PRTK Supervisor GUI, as well as all connected DNA Workers (if applicable)