Problem

By default, DNA uses ports 49170-49172 and port 49180. By default, PRTK uses ports 49190-49192 and port 49180. Sometimes, these may conflict with other software. The following will allow you to modify the ports used in your DNA/PRTK installation.

 

Procedure

  1. Close the DNA/PRTK Supervisor GUI, as well as all connected DNA Workers (if applicable)
  2. Ensure all the Supervisor and Worker services are stopped
  3. Navigate to the DNA/PRTK data directory (usually "C:\ProgramData\AccessData\PR")
  4. Open supervisor.ini in a text editor
  5. Add new lines to the file, specifying the port name and desired port (refer to the table below for port names)
    Example: To change the Supervisor receive port to 50000 and the Supervisor GUI port to 50002, you would add the following lines:
    supervisorrecport=50000
    supervisorguiport=50002
  6. Save and close the file
  7. On every DNA Worker, open worker.ini in a text editor
  8. Add the same lines to the file as added in step 5
  9. Save and close the file
  10. Start the Supervisor and Worker services
  11. Open the DNA/PRTK Supervisor GUI, as well as all connected DNA Workers (if applicable)
DNA Ports
Port Name Default Port Number Description
supervisorrecport 49170 Supervisor receive port
supervisordbport 49171 Supervisor database port
supervisorguiport 49172 Supervisor GUI port
workerportnumber 49180 Worker receive port
     
PRTK Ports
Port Name Default Port Number Description
supervisorrecport 49190 Supervisor receive port
supervisordbport 49191 Supervisor database port
supervisorguiport 49192 Supervisor GUI port
workerportnumber 49180 Worker receive port