Antivirus Considerations
Please exclude the below locations from anti-virus/anti-malware monitoring.
Web Server
... \Program Files(x86)\AccessData\
Description: Website Directory Static
Application Server
.... \Program Files\AccessData\
Description: Application Directory Static
... \Program Files(x86)\AccessData\
... \Windows\System32\Spool\
Description: Windows Print Spool - When Imaging documents specific types of documents are sent through BlackICE printer which uses the print spooler.
.... \Program Files\AccessData\
Description: AccessData Engine Logs
... \ADTemp
... \ProgramData\AccessData\PM (or) ... \StateDirectory
Description: Data is copied from the Evidence directory, expanded and indexed in a read only. Directory takes heavy read and writes.
File Server
\\FileServer\Share\Case
Description: AccessData indexes, TIFF, Native Redaction SWF, Native files from Evidence
\\FileServer\Share\Export
Description: TIFF, Native Redaction SWF, Native files from Evidence
\\FileServer\Share\Evidence
Description: Staging Data - Evidence folder
\\FileServer\Share\Reports
Description: XLSX reports - created by the application
SQL Server
We defer to Microsoft's Recommendation http://support.microsoft.com/kb/309422