Problem
How do I enable Named Pipes Protocol for MS SQL?
Resolution
To enable Named Pipes protocol:
- From the Programs menu, launch the SQL Server Configuration Manager.
- Expand the SQL Server Network Configuration and select Protocols for MSSQLSERVER.
Note: If you are using a named instance, the instance’s name will be visible in place of “MSSQLSERVER”.
- Right-click the Named Pipes protocol and select Enable.
- Click SQL Server Services, right-click the appropriate SQL Server service, and select Restart to cycle the SQL instance.
Cause
Named Pipes must be enabled for Exterro products to establish a connection to the SQL server for several functions including creating a case.