Problem
Where can I find the files required to manually install the AccessData agent?
Resolution
How to locate the Agent Install files for your eDiscovery install environment:
- Log onto the system hosting the “Root Site Server”.
- Launch the Site Server Configuration Tool (Start >> AccessData >> Configure Site Server).
- Note down the directory paths for the Public Certificate and the Site Server Results Directory.
- The Windows Agent installers will be in the "Agent\x32" and "Agent\x64" folders within the Site Server Results Directory, while the Mac and *Nix Agent installers will be in the "Agent\core" folder.
Cause
N/A