Problem

Where can I find the files required to manually install the AccessData agent?

 

Resolution

How to locate the Agent Install files for your eDiscovery install environment:

  1. Log onto the system hosting the “Root Site Server”.
  2. Launch the Site Server Configuration Tool (Start >> AccessData >> Configure Site Server).
  3. Note down the directory paths for the Public Certificate and the Site Server Results Directory.
  4. The Windows Agent installers will be in the "Agent\x32" and "Agent\x64" folders within the Site Server Results Directory, while the Mac and *Nix Agent installers will be in the "Agent\core" folder.

 

 

Cause

N/A