Import load file fails consistently due to size limit. : Support Portal

Import load file fails consistently due to size limit. Print

Modified on: Sun, Sep 26, 2021 at 10:08 AM

Problem

Users cannot upload exhibits larger than 4MB (Upload fails)

Resolution

1. Open the file "C:\Program Files (x86)\AccessData\MAP and open the web.config file"

2. Change the line

(should be line 162)

To:

(**note, the maxRequestLength takes values in KB. The value above sets it to 250MB)

3. Save web.config, then perform an iisreset on the web server.

Cause

Default web request length max size is 4MB. Reported in Summation 5.0.0, fixed in subsequent releases.

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