Support Portal

Overview

Some clients may not want our service account to have permanent "sysadmin" permissions in MSSQL.  This permission can be revoked using the following procedure.

Note: that the service account will still need "sysadmin" permissions during any installations and upgrades.

Procedure

After installation/upgrade and successful BAT test, do the following:

1. Add the service account as an owner of the ADG database by running the following SQL query, replacing ServiceAccountName with your service account login:

   USE [ADG]
   GO
   EXEC sp_addrolemember 'db_owner',[ServiceAccountName]		
   GO

2. (7.5.2 and older)Confirm the service account is the owner of the eDiscovery and Infrastructure databases
3. Change the SQL permissions for the service account to only "Public", "ProcessAdmin", and "SecurityAdmin"

Notes

• No further changes to SQL permissions should be made apart from those defined in this guide.
• Forensic Tools will create new SQL users as it is used, and their permissions should not be altered.  This is done for the following reasons:
  - To ensure that each database and case has the proper parameters and permissions to allow Forensic Tools to functions correctly.
  - To preserve security and forensic integrity by ensuring that each case is only accessible by its own SQL user.
• The service account's SQL permissions must be granted the "sysadmin" role during upgrades.
• The information above describes the roles / permissions granted to the service account. However, please note that the following SQL logins are automatically created during database initialization and are granted the corresponding permissions as listed: