The below folders, including their subfolders and file, should be excluded from scanning or other interference by any anti-virus, anti-malware, or other security software. If any data is modified/removed from these locations, AccessData products may not work as expected.

All Products:

  • Product installation folders
  • Processing Temp folder
  • Processing State folder
  • Case folders
  • Evidence folders
  • Database folders

FTK Central:

  • Site Server results folder


  • Agent folder