The below folders, including their subfolders and file, should be excluded from scanning or other interference by any anti-virus, anti-malware, or other security software. If any data is modified/removed from these locations, AccessData products may not work as expected.
All Products:
- Product installation folders
- Processing Temp folder
- Processing State folder
- Case folders
- Evidence folders
- Database folders
FTK Central:
- Site Server results folder
Endpoints:
- Agent folder