Problem

After adding and selecting a new Computer or Network Share data source, while in the Job Wizard, you receive the error "At least one job target must be selected".

After exiting the Job Wizard, you may also notice that the data source you had tried to add is not listed under the Data Sources tabs.

 

Resolution

On the Site Server machine(s):

  1. Verify that the PostgreSQL database service is started
  2. Verify that the AccessData Site Server service is started

In the eDiscovery interface:

  1. Verify the Site Server is "Online" in the Site Server Console

 

Cause

eDiscovery was not able to communicate with Site Server to successfully add the data source*.

* Computer and Network Share data sources are first added to the main eDiscovery database and then synced to Site Server's PostgreSQL database.  If that sync does not occur, the data source will not be successfully added.