PROBLEM


Upon click "Apply" in Site Server Configuration, you receive the following error:


Failed error connecting to the database: FATAL: 28P01: password authentication failed for user "postgres" 

 

ENVIRONMENT

  • FTK Forensic Toolkit
  • PostgreSQL


SOLUTION

  1. Enter the correct PostgreSQL database password in the "System Password" field in Site Server Configuration
  2. Click "Apply"

 

CAUSE

The entered PostgreSQL password was incorrect.