Question

What ports need to be open for eDiscovery/Summation to function correctly?

 

General Use

Source Component Destination Component Ports
Agents Site Server 3999, 54545
Asynchronous Processing Services Case Data/Evidence Storage 445
Asynchronous Processing Services SQL Database 1433, MSDTC*
Asynchronous Processing Services Web Suite 80, 8080
Processing Engine Case Data/Evidence Storage 445
Processing Engine Work Manager 34096, 34097
Processing Engine SQL Database 1433, MSDTC*
Project Data / Evidence / Collection Storage Asynchronous Processing Services 445
Project Data / Evidence / Collection Storage Processing Engine 445
Project Data / Evidence / Collection Storage Web Suite 445
Project Data / Evidence / Collection Storage Windows Communication Foundation Services 445
Project Data / Evidence / Collection Storage Work Manager 445
Site Server Agents 3999, 54555
Site Server MAP MSDTC*
Site Server Network Shares (Collection) 445
Site Server Project Data/Evidence Storage 445
Site Server Site Server 54545
Site Server Work Manager 54321
SQL Database Asynchronous Processing Services 1433, MSDTC*
SQL Database Web Suite 1433
SQL Database Windows Communication Foundation Services 1433
SQL Database Work Manager 1433
SQL Database Processing Engine 1433
Web Suite Asynchronous Processing Services 80, 8080
Web Suite Case Data/Evidence Storage 445
Web Suite End-Users 443
Web Suite Site Server MSDTC*
Web Suite SQL Database 1433
Web Suite Windows Communication Foundation Services 9132
Web Suite Work Manager MSDTC*, 9132
Windows Communication Foundation Services Case Data/Evidence Storage 445
Windows Communication Foundation Services SQL Database 1433
Windows Communication Foundation Services Web Suite 9132
Windows Communication Foundation Services Work Manager 9132
Work Manager Case Data/Evidence Storage 445
Work Manager Processing Engine 34096, 34097
Work Manager Site Server 54321
Work Manager SQL Database 1433
Work Manager Web Suite 9132, MSDTC*
Work Manager Windows Communication Foundation Services 9132

 

 * You may need to manually set exceptions for ports 135 (DTC) and 1024-65535 (DCOM) if allowing MSDTC by application doesn't work.  You can restrict the firewall rules to just the involved server's IPs.

 

Agent Push

See https://support.accessdata.com/hc/en-us/articles/204177675-Enterprise-Agent-Push-Requirements.