Overview
The following lists the operating systems supported by the Enterprise Agent installers that ship with the 6.2.x and and newer lines of products.
| Agent Installer Name | Supported Operating Systems |
| AccessData Agent.msi | Windows 7 32-bit* Windows 8.x 32-bit* Windows 10 32-bit* |
| AccessData Agent (64-bit).msi | Windows 7 64-bit Windows Server 2008 R2 64-bit Windows 8.x 64-bit Windows Server 2012 R2 64-bit Windows 10 64-bit Windows Server 2016 64-bit |
agent-mac10.6.mpkg (Legacy Mac Enterprise Agent) | Mac OS X 10.9.x 64-bit (Mavericks) Mac OS X 10.10.x 64-bit (Yosemite) Mac OS X 10.11.x 64-bit (El Capitan) Mac OS 10.12.0 64-bit (Sierra) |
AccessDataAgent-macos-installer-x64-x.x.xx.pkg (macOS Managed Agent) | Mac OS 10.13.0 64-bit (High Sierra) Mac OS 10.14.0 64-bit (Mojave) Mac OS 10.15.0 64-bit (Catalina) Mac OS 11.0 64-bit (Big Sur) Mac OS 12.0 64-bit (Monterey) |
agent-rh3.sh agent-rh3x64.sh | RedHat 3 (32- & 64-bit) Novell Linux Desktop (NLD) 9 (32-bit) SLED 10 (Suse Linux Enterprise Desktop) (32- & 64-bit) |
| agent-rh5.sh | Red Hat Enterprise Linux 7.1 32-bit Red Hat Enterprise Linux 7.3 32-bit Ubuntu 14.04 32-bit Ubuntu 16.04 32-bit Debian 8.7 32-bit |
| agent-rh5x64.sh | CentOS Enterprise 5 (32- & 64-bit) |
| agent-linux32.sh | Amazon Linux v1 Amazon Linux v2 CentOS_5.11_x32 CentOS 7.x CentOS 8.x Debian 8.7 & newer Red Hat Linux 7.x Ubuntu 14 & newer |
| agent-linux64.sh | Amazon Linux v1 Amazon Linux v2 CentOS_5.11_x32 CentOS 7.x CentOS 8.x Fedora 33 Debian 8.7 & newer Red Hat Linux 7.x Ubuntu 14 and newer |
| agent_linux-7.6.0-9.x86_64.rpm | Red Hat Enterprise Linux 7.0 & newer. |
| agent_linux-6.1.0-11.x86_64.rpm | Red Hat Enterprise Linux 6.0 & newer. |
* Support for 32-bit Windows has been deprecated after the 7.1 Agent. You can obtain the 7.1 Agent from here, but it may not allow all current collection functionality.
Instructions
The Agent installers can be found in any AD Enterprise or eDiscovery installation.
Refer to the following articles for steps on installing the Agent:
- Manually Installing the Windows Enterprise Agent
- Manually Uninstalling the Windows Enterprise Agent
- Manually Installing the Legacy Mac Enterprise Agent (AD Enterprise 3.3.2+)
- Manually Installing the Legacy Mac Enterprise Agent via SSH (AD Enterprise 3.3.2+)
- Manually Installing The MacOS Managed Agent (AD Enterprise 7.3+)
- Manually Uninstalling The MacOS Managed Agent
- Manually Installing the Unix/Linux Enterprise Agent
- Manually Uninstalling the Unix/Linux Enterprise Agent