While installing or running FTK Imager, you may see the following message - 

“The program can’t start because MSVCP100.dll is missing from your computer. Try reinstalling the program to fix this problem”.

This error is related to a DLL that should be installed by Microsoft Visual C++.


Method 1:

In order to address this issue, you can download and install the latest Microsoft Visual C++ 2010 Redistributable Package and see if it helps: the download link is below.


*Note: On some 64bit machines, installing the 32bit C++ package rather than the 64bit fixes this behavior.


Method 2: You can try to run System File Checker [SFC] scan on the computer which will replace the missing or corrupt files & check if the issue persists.

 a. Type ‘cmd’ in start search box. Right click on cmd in the Program list and then select the option Run as administrator.

Note: If you are prompted for an administrator password or for confirmation, type your password, or click Continue.

b. Type the following command, and then press ENTER:  sfc /scannow


For more information on how to run the SFC tool you can refer to the Microsoft Link below.


Reference Link:


Another similar error could mention "MSVCR100.dll".