Problem

An error occurs "LicenseManager failed to perform codemeter ACT activation."

https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69009876694/original/image__1_.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAS6FNSMY2XLZULJPI%2F20210926%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20210926T170111Z&X-Amz-Expires=300&X-Amz-SignedHeaders=host&X-Amz-Signature=baa60e21a1673a69e856c5a5e576cc412beec168e71343def05c9b9e194e91a4

While performing an "offline activation" per the article below, on the final step ("Activating a dongle at an offline computer," i.e. step 5 at bottom of article: "Browse to the WIBUCMRAU file and click "Open").  

https://support.accessdata.com/hc/en-us/articles/203956095-Virtual-CodeMeter-VCM-Activation-Guide

 

Possible Cause and Solution

Verify that the latest versions of License Manager and Codemeter are installed on both the offline and online computers. If a version mismatch is apparent, then install the latest versions and repeat all the steps for offline activation (i.e. total of twenty steps (20) need to be repeated). 

 

Overview

An empty virtual CMStick made with an earlier version of License Manager may not work properly with a newer version of License Manager.