Problem:
My list of printers is blank when I select "Network Bulk Print" and attempt to use that option.
Solution:
Add a printer to the Windows list of printers at the Ediscovery/Summation Pro application server, via its IP address (i.e. create a new printer at the application server using the printer's IP address).
Overview:
The "Network Bulk Print" command attempts to print to printers found at the application server.
Note: "Print-to-file" printers (e.g. Adobe PDF, Microsoft XPS, etc.) are not supported with "Network Bulk Print". The printer needs to be a physical printer to work properly with "Network Bulk Print".
Additional Note: "Local Bulk Print" prints to printers added at a workstation. "Print-to-file" printers are supported with "Local Bulk Print".
Applies to:
AD Ediscovery
Summation Pro