Problem:

An error occurs "Couldn't create tree control" when opening Summation IBlaze or Summation Enterprise, and the application does not open properly.

 

Solution:

Uninstall "Nuance Equitrac" print management software.

Note: Nuance may have a fix. Please contact Nuance Software for more information

https://nuanceimaging.custhelp.com

 

Applies To:

Summation Enterprise

Summation IBlaze