Problem

When running an export from QBlaze with the naming option of Original File Name with Original Path, you get an error that "Uploading data to AWS failed."

Resolution

You will need to choose another naming option. We suggest Original File Name and check the box for Append ObjectIDs.

Cause

Windows has a file path character limit of 248 characters. In this scenario, the Original File Name with Original Path creates a file path longer than Windows file systems allow. Therefore it can't be added to zip and uploaded to AWS. This is especially likely to happen with emails in a PST.