Problem

In the "add evidence" dialog, AD Ediscovery/Summation Pro are only displaying time zone selections for the region of North America.

 

https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69009875765/original/mceclip1.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAS6FNSMY2XLZULJPI%2F20210926%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20210926T164028Z&X-Amz-Expires=300&X-Amz-SignedHeaders=host&X-Amz-Signature=dab88d450862793f29a8579a13e2c2d448623d1ec2e91d635e68b1d9453f18bd

 

Solution

Enable the "show all timezones" option in "Project Defaults".

Go to Management > System Configuration > Project Defaults to change the "show all timezones" setting.

https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69009875766/original/mceclip0.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAS6FNSMY2XLZULJPI%2F20210926%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20210926T164028Z&X-Amz-Expires=300&X-Amz-SignedHeaders=host&X-Amz-Signature=1d99751b4a3c671ffe51c0064c621654e7135f5653838b0346d4302366a4b27d

 

After enabling the "show all timezones" project default option, the "add evidence" dialog will display all time zones like below.

 

https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/69009875767/original/mceclip2.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAS6FNSMY2XLZULJPI%2F20210926%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20210926T164028Z&X-Amz-Expires=300&X-Amz-SignedHeaders=host&X-Amz-Signature=bbfe1a3a5d6b0e9d6c252c8f55e5860c063c21425353ed341495aaa51a8fc245

 

Note: the initial default timezone selection will always remain as "UTC -07:00 America/Denver".

Additional Note: Please see the "Admin Guide" for more detail about the evidence time zone setting.

 

Applies To

AD Ediscovery

Summation Pro